ServiceNow Engineering & Platform Solutions Leader Joins Aeritae

Service Innovation Thought Leader Chris Richter Joins Aeritae Consulting as Senior Director of ServiceNow Engineering and Platform Solutions

MINNEAPOLIS, MINN. (October 27, 2017) — Aeritae Consulting announced today that service innovation leader Chris Richter will join as Senior Director of ServiceNow Engineering and Platform Solutions to lead and grow Aeritae’s ServiceNow practice, continuing to strengthen Aeritae’s core platform-related offerings.

“Joining Aeritae allows me to exercise my passion for application development and service management process design, while supporting Aeritae clients in their ServiceNow journey,” said Richter. “I am looking forward to helping our clients, both IT and business teams, maximize their return on the ServiceNow platform.”

With more than 25 years of software application development experience, a strong understanding of IT service management process design and operational maturity, and experience working closely with ServiceNow since 2010, Richter brings a balanced approach to ServiceNow development that aligns well with Aeritae’s trademark style.

Most recently, Richter spent over four years at a prominent national ServiceNow partner, managing a national team of senior consultants focused on sales support, solution definition and estimation.

“We feel very lucky to have Chris with us as a senior leader in the organization,” said Allen Debes, Aeritae EVP of Delivery and Business Operations. “He brings a long and successful track record both as an application development technologist and technical team leader in various capacities at strong companies. I know that Chris will accelerate service innovation for our clients and enable our outstanding consultants to do even more great work for our clients.”

Aeritae Co-Founder and Chief Executive Officer, Michael Finlon also spoke to the impact of Richter joining the team. “I am thrilled to welcome Chris to Aeritae. Over the past several years, I have intentionally built the strongest Service Innovation team in the country, recruiting the best of the best in the ServiceNow, process design, performance and business architecture realms. Chris is a brilliant leader, and I have known he belonged on the Aeritae team for quite some time.”

About Aeritae Consulting: Aeritae is a service innovation company. We help clients keep moving forward by maximizing performance, improving operations, and developing innovative new service solutions—leveraging the ServiceNow ecosystem to accelerate and sustain those gains. For more information, visit:



Elysia Gerber

Director of Marketing, AERITAE