The Challenge of Security Operations
The average enterprise has 75 different security products. Each of these products have their own console and alert system and typically working in isolation. This leads to thousands of events that overwhelm teams.
Despite having all of these products, security incidents are still getting missed. Events and alerts are being generated from dozens of security products and creating work for the security and IT teams. In many cases, organizations are getting thousands of alerts per day and people can’t scale to meet the volume. In addition to the overwhelming number of alerts, security analysts have other needs that are often housed across multiple locations that are slowing them down.
Security Operations in ServiceNow helps organizations deliver more efficient security response, streamline remediation and clearly visualize security posture, with the focus of reducing their overall security risk. Events and alerts from your protection, SIEM, vulnerability, and threat intelligence tools are consumed by ServiceNow, along with any user submissions via the service catalog to provide a single solution that provides a comprehensive view of your security position.
When Security Operations is implemented in concert with the ServiceNow ITSM suite, incidents can be matched with the CMDB, prioritized by their business criticality, and assigned to owners. Orchestration tools can be used to automate actions, such as patching and IT change requests can be created with just a click.
INTENTIONALLY INNOVATIVE SOLUTIONS
Wherever you are, we can help you move forward—quickly and efficiently toward high-impact, sustainable solutions.
- Respond to security incidents faster and more efficiently
- Enable correlation, prioritization, and automation of security data
- Gain a definitive view of your security posture (metrics, SLAs, and dashboards)
- Improve automation to facilitate data enrichment of security incidents
- Reduce the workload on analysts to help them focus on security response
Aeritae has worked with over 80% of Fortune 500 companies headquartered in the Midwest, spanning all industry verticals.
A leading ServiceNow partner since 2010, we have completed more than 1500 Service Management projects for over 100 clients, with over 60% of those leveraging ServiceNow.
"The Aeritae's process experts took us from getting it right the first time from our customer's perspective 45% of the time to 95% of the time."
"Aeritae's consultative approach has helped us drive to process excellence and outcomes that truly serve our customers. We appreciate that they don't just blindly implement existing process."
DIRECTOR OF IT SERVICES
"The Aeritae team delivered to an iterative roadmap, that aligned individual work plans to our overall strategic objectives. The ability to show ongoing results and make adjustments along the way was invaluable!"
VP OF CUSTOMER EXPERIENCE
OUR PROVEN APPROACH
Aeritae brings deep experience in the realm of Security Operations, Governance, Audit and Compliance and IT Risk Management, as well as considerable experience with the ServiceNow platform. Our proven approach and customer focused delivery ensures that the solution designed is the right fit for your organization and tailored to meet your specific goals.
Get Started with a Right-Sized Solution for Your Team.
Contact us to learn more about our actionable assessments.
Together, Aeritae and ServiceNow amplify and accelerate better business outcomes.
Aeritae’s strategy and process expertise ensures up-front that your solution will truly work. Through agile development practices, we move that improved process into ServiceNow, the best-in-class automation and orchestration engine. We bake a degree of training and OCM into every engagement so those solutions are actually utilized by your organization.
The result? Optimized, sustainable solutions that deliver immediate value and long-term impact.