Welcome back for part 2 of the series with our resident DevOps expert, Rob Hayes. Rob has spent the last 10 years focusing on delivering successful ServiceNow implementations and projects. He has experience in most areas of the platform including system integrations, developing custom
Cake or pie, Coke or Pepsi, DevOps or ITSM? While it may seem like a classic match-up, DevOps and ITSM approaches don’t need to act as opposing forces. Aeritae Solutions Architect and resident DevOps expert, Rob Hayes, has spent the last 10 years focusing
Every once in a while you run into an article that stands the test of time. Despite the rapid advance of technology, individual organizations are often slow to change. This article shares 10 Time-Consuming Tasks Security People Hate, which are likely still happening to
How Can ServiceNow Improve the Onboarding Experience for New Employees, Hiring Managers, and Your HR Team? We are working with a customer who wants to streamline their hiring process. The challenge that they face is the large of number of tasks necessary to bring a
Elizabeth Skogquist, Solutions Consultant at Aeritae The ServiceNow User Conference, Knowledge18 took place a little less than a month ago, and I’m still digesting everything I learned that week! From the updated ServiceNow branding to the messaging which aligns perfectly with Aeritae’s mission, along
As a Service Innovation firm helping companies adapt, grow, and transform it is essential to ensure we are aligned with the right partners. Three years ago, we made the decision to commit exclusively to ServiceNow as the best-in-market enterprise platform we recommend for our clients.
Joe Schmitt, Solutions Consultant at Aeritae, shares seven reasons why you should consider using ServiceNow’s Customer Service Solution. Many people think of ServiceNow as a software company that leads the industry in IT Service Management software. It’s great for tracking IT problems, incidents, and