Account Executive

Aeritae is an elite consulting firm helping enterprise clients improve and automate their work. We help clients set strategy, improve processes, design new solutions, implement ServiceNow (a workflow automation platform), and support their business. We call this Service Innovation, and we believe all businesses need to move in this direction to stay competitive in the modern economy. We take great pride in our corresponding mission to help people and companies adapt, grow and transform—and it’s important to us that all of our employees share that same passion.

The Account Executive is the face of Aeritae in the marketplace. They care deeply about the client experience, will not hesitate to act on a perceived opportunity and reflect a genuine desire to help grow our organization. They have a deep understanding of Aeritae’s capabilities and professional services and are able to listen and interpret the needs of our clients to provide business value. The Account Executive embodies all of Aeritae’s Core Values: Intensity, Integrity, Intelligence, Authenticity and Teamwork.

Key accountabilities of an Account Executive at Aeritae:

  • Account coverage across service offerings
  • Individual territory coverage
  • Sales goal attainment
  • Develop trusted advisor status
  • Lead Generation
  • Manage Key Partner Relationships

You’ll be responsible for:

Acquiring New Business:

  • Prospecting by utilizing individual network, tools and news outlets to identify organizations that would fit our ideal client
  • Pipeline and revenue generation to meet/exceed sales and revenue targets
  • Strategically apply techniques and skills to maximize sales volume and profit

Developing and Maintaining Account Strategy:

  • Building brand development and recognition by representing Aeritae in the community and marketplace
  • Creating, building and maintaining relationships that grow business opportunities
  • Ability to prepare and present professionally to clients and within Aeritae
  • Collaborating and supporting marketing with event preparation and execution
  • Building a client strategy roadmap that shows how your account knowledge enables you to provide strategic input and enterprise value within each account
  • Thoroughly sharing services, cost, details of the contract and providing information to project teams
  • Utilizing partners to collaborate on selling into your accounts
  • Complying with our partner sales accreditation requirements
  • Utilizing and maintaining records in, OpenAir and other company tools

Ensuring Client Satisfaction:

  • Attending and/or facilitating regular communication both internally and externally
  • Follow-up on client satisfaction in the form of CSAT’s throughout the course of a project/client relationship
  • Aligning the needs of our clients with the capabilities and services we offer
  • Successful client onboarding into “The Aeritae Way”

Creating Business Value for the Client:

  • Complete understanding of Aeritae, our capabilities, services and processes
  • Stay curious and involved in the industry; following and responding to industry trends
  • Utilizing and preparing documents as needed (Master Service Agreements, Non-Disclosures, Statements of Work, etc.)

You’ll need to bring the following experience:

  • 5+ years sales experience; preferably in the IT industry and/or Professional Services
  • Strong, documented track record of achievement against quota
  • Strong customer focus
  • Excellent interpersonal and communication skills (written and verbal)
  • Strong business and executive level sales acumen
  • Experience being the liaison between teams/vendors and working cross-functionally
  • Strategic problem solving, decision making and execution skills
  • Self-driven, motivated and results-oriented
  • Desire and ability to learn and apply knowledge quickly
  • Excellent time management, adaptability and prioritization of competing demands
  • Highly adaptable and willing to dive in
  • Excited about working in a fast-paced, evolving environment
  • Reliable vehicle and/or ability to travel from home to necessary locations

Important things to know about working at Aeritae:

  • We have a desire to personally Adapt, Grow and Transform as well as help Aeritae, our clients and our fellow colleagues do the same
  • We are driven by our Core Values: Intensity, Integrity, Intelligence, Authenticity and Teamwork
  • We are Strengths-based
  • We follow EOS/Traction
  • We have a passion for service innovation
  • We are a mostly remote company with a strong culture of communication via Slack, monthly in-person Communication meetings and an open office environment to come and go as you please
  • We offer competitive benefits including Medical, Dental, Vision, Life Insurance and Disability coverage, Parental Leave and 401k plan with a company match

If this role has caught your attention and you meet the requirements listed above, please send your resume to