Service Innovation

We provide focused offerings and practices in areas where we have a unique advantage to providing a solution to your business problems. From ITSM/ITIL process design to technology evaluations and implementations we, along with our services partners, provide innovative solutions at any and all points within the Service Management Lifecycle.


Service Management Platform Services

We align IT services to business needs, effectively allocating the right resources (people, technology, knowledge, etc.) to help your company achieve its goals. Whether your goals are to improve service levels, reduce costs, or make IT more customer focused, we partner with you to focus on transforming enterprise IT by automating and standardizing business processes.

By implementing and integrating products to streamline processes, we enable clients to make the transition from legacy IT management systems to a consolidated platform. We work with you to create a single system of record for your enterprise, lowering the operations costs and enhancing efficiency and effectiveness.

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Aeritae Edge

Aeritae Edge is a subscription-based service designed to address immediate and ongoing ServiceNow management needs. By working with a roadmap and aligning the right resources to your requirements, we help you quickly and effectively eliminate your backlog while still maintaining full control of your solution. Subscriptions are available from as little as 40 hours up to 160 hours per month and start at terms of 6 months.

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Custom Applications

We drive platform solutions from ITSM solution to a system of engagement.

Expert Services

Aeritae Expert Services amplifies the ability of our clients through automation and by taking the platform to the business where unstructured processes are in place today.

Customer Solutions

We develop repeatable solutions that address the common issues that our customers are currently experiencing.