Want Higher Performance Levels?  Start at the Core.

Do you know what resources you have in your environment?  Do you know the status of each resource and how your resources are related?  Are you able to use this information to better manage your business?

Knowing what assets exist in your environment (hardware, software, etc.), and being able to systematically understand how these assets are related, provides you with the data and information to improve operational excellence and increase your performance levels.

Aeritae believes that Service Asset & Configuration Management is at the core of a highly efficient IT Enterprise.  A practical Configuration Management process, robust Configuration Management Database (CMDB) and a strong overall Configuration Management System (CMS) help make up a solid solution.  The benefits are many. 

Major benefits include:

• Better control of your IT Assets
• Assists in improving incident and problem handling
• Reduces change management risk and impact
• Allows for more reliable releases into environments
• Provides easier identification of legal and regulatory obligations
• Enables improved expenditure planning
• Supports contingency planning
• Aids identification of areas to reduce duplication of efforts

Aeritae’s Value Proposition

Aeritae will help you to define, design, develop and deploy your Configuration Management process and CMDB and bring ITILITY (TM)  to your IT organization.

ITILITY (TM)  is our way to assist you in improving and enhancing your IT Reliability, Serviceability, Agility, Availability, and Capability.

Our consultants have real-world experience in the design, construction and implementation of Configuration Management processes. 

We expertly apply best practices to new and existing functional areas and strive to customize the solution, based on your requirements and environment.

Solving the Puzzle

With Aeritae, building and implementing Service Asset & Configuration Management means you will solve your puzzle.  You will become knowledgeable and successfully be able to build connections to all other Service Management areas within your organization.

Aeritae is there at any or all points of your game plan.  Specific services offered for Service Asset & Configuration Management include:

• Business Case Development
• Assessment, Baseline, Oversight, Vision, and Execution
• Process Development & Implementation
• Process Governance Design & Implementation
• CMDB Technology Evaluation & Selection
• CMDB Data Architecture
• CMDB Data Management Strategy
• CI Identification & Governance
• CMDB Population
• Asset Management Integration

Getting There Doesn’t Have To Be Painful

By providing the core connection point between Service Support and Delivery processes, Service Asset & Configuration Management is what enables every process to achieve higher levels of performance.

Aeritae Consulting Group has the experience and desire to help you bring it all together.  Ask for our customer references. 

Contact Aeritae today to find out how we can build a relationship and help you experience the full picture of Service Asset & Configuration Management.