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Ask Aeritae Advisor Workshop

IS YOUR ORGANIZATION IN NEED OF AN EXPERT OPINION?

The purpose of this engagement is to assist (“Client”) by advising on their IT programs or projects (current or proposed).  Aeritae agrees to provide an “Advisor for a Day” through a workshop or social networking format to aid Client to review, validate, and advise on existing program related and/or organization activities and to leverage Aeritae SME’s experience and knowledge in the requested subject area(s).

HELPING YOU ACHIEVE YOUR GOALS

The client would like help in validating their approach, getting answers to their questions, and working towards finding a meaningful solution.  Some benefits from this “Ask Aeritae Advisor” engagement include:

• Obtain  an external opinion based on best practices, Aeritae’s experience, and client history
• Have access to Aeritae consultants in your environment
• Utilize a format that is flexible and scalable based on your needs
• Get answers to common questions
• Engage in a thoughtful discussion regarding specific subject matter or topic
• Validate  roadmap and/or strategy documentation for timing, and prioritization
• Obtain cursory gap analysis against information you are willing to share
• See if there are any  Quick Win possibilities

AERITAE’S ONE DAY APPROACH

• Meet with project sponsor(s) to understand  goals, solidify topic, identify project SMEs, validate format, and date
• Review client’s proposed agenda and finalize agreement in order for client to distribute
• Depend on client to provide and verify availability of internal working space, project dependencies, and satisfy corporate security requirements
• Partner with client representative to facilitate workshop, maintain schedule, gather input and achieve consensus
  • Support client in their introduction of topic and requirements for the day
  • Collaborate in high level overview of subject matter
  • Share Aeritae SME Knowledge of Subject
  • Develop cursory recommendation(s) based on information shared
  • Propose next steps
  • Summarize meeting notes for client to distribute internally to attendees provided

AERITAE’S VALUE PROPOSITION

Aeritae will assist you in your Service Management improvement planning by bringing a full-featured methodology to assist you with solving service delivery challenges. Aeritae consultants provide an unmatched depth and breadth in knowledge of best practices, process design, evaluation, tool integration, program management, improvement, and consolidation engagements going ABOVE and Beyond to serve your ITSM solution needs.