Service Management


Oct 2016

ServiceNow Platform Strategy Leader Joins Aeritae Consulting

Leading Twin Cities ServiceNow Thought Leader, Stacey Fournier-Thibodaux, Joins Aeritae Consulting Group as VP of Strategic Services MINNEAPOLIS, MINN. (October 11, 2016) — Aeritae Consulting Group announced today that technology innovation leader Stacey Fournier-Thibodaux will join as Vice President of Strategic Services to lead and grow Aeritae’s strategy practice, helping to align existing capabilities with new offerings and integrate services to deliver a fully cohesive...

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Aug 2016

Aeritae Consulting Goes Wide and Deep with ServiceNow Investment

Leading Twin Cities ServiceNow Partner Embraces the “ServiceNow Enterprise Platform” through Regional Sales Expansion, Strategic Hires and Internal Usage of ServiceNow Minneapolis, MN — Aeritae Consulting Group has announced full commitment to the ServiceNow enterprise platform. A ServiceNow Preferred Partner since 2014, Aeritae has long seen value in the platform and is the leading implementation partner in the Twin Cities. Recent regional sales expansion, strategic...

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Nov 2015

Aeritae Launches Initiative to Support the Hiring of U.S. Military Veterans

Minneapolis, MN — Aeritae Consulting Group announced today that they have partnered with NPower, a national nonprofit providing technical skills training and career services, to begin a veterans hiring initiative tied to their service innovation development team. This initiative will provide opportunities for U.S. military veterans who graduate from NPower’s technical certification program, to gain hands-on career experience, helping them transition back into the workforce...

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Sep 2015

Aeritae Awarded ServiceNow Preferred Solutions Partner Status

Minneapolis, MN — Aeritae Consulting Group, a leading provider of technology-enabled services for IT Service Management (ITSM), announced today that it has been awarded Preferred Partner status from the ServiceNow Partner Program. The award confirms that Aeritae has met and exceeded Preferred requirements for certified consultants, revenue and customer satisfaction. Maria Metcalf, VP of Service Management and Innovation, comments “We are proud to have received...

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Aug 2015

Maestro Dramatically Improves Onboarding

A recent project under our new Maestro offering improved and streamlined a client’s onboarding process, then automated that process using the company’s existing ServiceNow solution with fantastic results. Learn more >

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